Return/Refund Policy
We want all of our clients to be completely satisfied with their care at DrKeesha.com. We require pre-approval for returns and cannot accept refrigerated items back. A 15% restock fee of purchase price less shipping and handling can be refunded on unopened items that are returned within two weeks of purchase. Special orders cannot be returned. Prepaid tests can be returned for full refund minus shipping and handling within 1 month of purchase.
Supplement Shipping Fees
Our supplement shipping and handling charges are handled by our supplement providers.
Learn more about their policies here.
Book Shipping Fees
Our book shipping and handling charge is a $8 per book.
Lab Test Shipping Fees
Our lab test shipping and handling fees vary by test and range from $9.95 to $60.
- NOTE: Some labs are available for shipping internationally. There is a $60 shipping and handling charge for shipment of those labs.
