We want all of our clients to be completely satisfied with their care at DrKeesha.com. We require pre-approval for returns and cannot accept refrigerated items back. A 15% restock fee of purchase price less shipping and handling can be refunded on unopened items that are returned within two weeks of purchase. Special orders cannot be returned. Prepaid tests can be returned for full refund minus shipping and handling within 1 month of purchase.
Supplement Shipping Fees
Our supplement shipping and handling charge is a flat rate of $9.95 per order.
- All supplement orders are shipped from our Florida warehouse location.
- All orders placed prior to 1:00 p.m. Eastern time Monday through Friday will ship out same day.
- All orders placed after 1:00 p.m. Eastern time Monday through Friday, should ship out the following business day.
- Please allow 5 to 7 business days for your order to arrive.
- There may be an instance where an item is back ordered. In that instance, your order will be shipped as soon as it is in stock.
- For shipment tracking, please make sure to set up your online store account with Drkeesha.com so you can easily track your orders.
- Supplement shipping and handling charges are per order only. Separate shipments from the same order will not incur additional shipping/handling charges.
- NOTE: We only ship supplements to addresses within the continental U.S.*
Book Shipping Fees
Our book shipping and handling charge is a $8 per book.
Lab Test Shipping Fees
Our lab test shipping and handling fees vary by test and range from $9.95 to $60.
- NOTE: Some labs are available for shipping internationally. There is a $60 shipping and handling charge for shipment of those labs.